Refund policy

At Miami Blanca, we strive to provide you with the highest quality products and an exceptional shopping experience. If, however, you receive a damaged or incorrect item, we're here to help.

• Eligibility: Returns are accepted only for damaged or incorrect items. To be eligible for a return, please notify us within 1-2 days of receiving your order.

• Process:

1. Contact Us: Please send an email to [ miamiblanca1@gmail.com ] within the specified timeframe, detailing the issue and attaching clear photos of the damaged or incorrect item.
2. Investigation: Our team will thoroughly investigate the issue based on the provided information and photos.
3. Approval: If the item is confirmed to be damaged or different from what you ordered, we will approve your return request.
4. Return or Refund: Once your return is approved, we will provide you with further instructions on returning the item. You may choose to receive a replacement item or a refund, depending on availability and your preference.

Please note:

• Returns will not be accepted for reasons other than damage or incorrect item.
• Items must be unused, unworn, and in their original packaging to be eligible for a return.
• Shipping fees for returning the item will be covered by us if the return is approved.

If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. Your satisfaction is our top priority.

Customer Support Email - miamiblanca1@gmail.com